In Need of Change Management
This presentation looks at Sheridan’s change management past state, transition, and current state.
The topic explores how change management was, talks about defining our needs, elicitation, verification and validation of requirements, and the vendor evaluation and selection process.
The session also defines implementation steps and describes how we formed the current solution-focused CAB model.
- Kevin Dickieson – Tier 2 Technical Support, Sheridan College
- Waldo Calderon – Tier 2 Technical Support, Sheridan College
- Ryan Green – Tier 2 Technical Support, Sheridan College
Scheduled: Thursday, May 18, 11:10 to 12:00, room S421Need for Change Management Presentation - OCCCIO 2017 v9.0