Right-sourcing of Tier-1 Support: One Year Later

It has almost been a year since Humber and George Brown partnered with Buchanan for Tier-1 support. Is it working? How did clients respond? What is it like working with Buchanan? What are the day-to-day challenges? Is it all worth it? At this session, both Humber and George Brown will share their experiences and answer questions. Want to know the truth? We are happy to share!

Presented by:

  • Ryan Burton – Director, I.T. Client Services, Humber College
  • Frank Rosa – Director, Client Engagement, George Brown College

Scheduled:  Wednesday, May 17, 1:00 to 1:50, room S301